Other Risk Areas

Related risks and concerns beyond open access

Some risks and concerns identified in the literature extend beyond the primary objectives of this Toolkit, which focuses on open access to digital cultural heritage collections. These include broader issues such as online privacy and security, especially in the wake of increased digital engagement during and after the COVID-19 pandemic, and safeguarding children and young people when engaging with digital heritage content. Below is a brief overview of these risks, along with pointers to relevant resources that can offer guidance and support.

Online privacy and security

As heritage organizations increasingly operate online, the COVID-19 pandemic has further underscored the need to safeguard privacy and secure digital information. Ensuring the privacy of individuals within the heritage sector and protecting sensitive data are critical as organizations adapt to remote and online workflows.

The guide Online Privacy and Security (2020), developed by Naomi Korn Associates for the National Lottery Heritage Fund's Digital Skills for Heritage initiative, addresses these challenges. It offers checklists, practical advice, and resources to help heritage organizations understand and manage their online activities securely.

Working safely online with children and young people

Digital heritage presents exciting opportunities for children and young people to explore, create, and connect. As GLAM organizations expand their online engagement with communities, it is essential to prioritize the safety of younger audiences, regardless of whether the institution explicitly serves youth.

The guide Working with Children and Young People Online (2020), produced by Childnet International for the National Lottery Heritage Fund's Digital Skills for Heritage initiative, provides practical advice for managing online activities safely. It highlights strategies to mitigate risks and foster safe and creative digital interactions for young audiences.